2023 IS HERE - SHOP NEW YEAR DEALS TODAY!

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Fill out our contact form below with any questions or concerns you may have about your order or our products! We will get back to you within one business day!

You can also find our most commonly asked questions here

Frequently Asked Questions

Icon for truckShipping Policy

We typically ship all items quickly and with USPS Tracking Info. However, due to high-demand for some preparedness items, some items may be back-ordered or have SHIPPING DELAYS

We will notify you of such.  Please note that events outside of our control can occasionally delay shipping times. This can be the result of:

· A holiday rush, especially around Thanksgiving, Black Friday/Cyber Monday and Christmas

· National crises such as economic downturns, political unrest, supply chain breaks, trucking/rail strikes, closed ports, shipping backlogs, etc.

· Regional disasters like hurricanes, snowstorms, earthquakes, and wildfires that drive up demand even as they obstruct regular delivery service.

· Supply Shortages in Manufacturing   

SHIPPING RATES FOR THE 48 CONTIGUOUS UNITED STATES

When you shop with Discount Preparedness you get great low prices, a satisfaction guarantee, and FREE shipping rates. Thank you for getting prepared with Discount Preparedness.com

SHIPPING RATES AND TIMES FOR ALASKA, HAWAII, AND APOs

Free Priority Shipping

Deliveries are made through USPS. Standard shipping times are between three to four weeks under normal circumstances.

INTERNATIONAL DELIVERY

DiscountPreparedness.com does not ship internationally.

Read All Of Our Shipping Policies here

Icon for shopping_bagReturn Policy

Any unopened, unused items sold on DiscountPreparedness.com can be returned within 30 days for a full refund. To qualify for a full refund:

· 30 days or fewer must have passed since the original purchase

· The customer must be able to show a receipt or proof of purchase

· Items must be shipped back in their original packaging and condition

· Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.

· Lion Energy Products will incur a 15% Restocking Fee 

Please contact us for shipping address

All returns are processed and issued by DiscountPreparedness.com.

Do not ship returned items to the product manufacturer unless instructed to do so.

Please direct all questions about returns to 

 +1-435-669-2260 or customerservice@discountpreparedness.com.

We are eager to help!

Customer service office hours are Mon – Friday 9 am – 5 pm MDT

Read All Of Our Return Policies here

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Check Out Our Privacy Policy for more information

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