How can we help?
Have a question about a product, your order, or getting started with preparedness? Send us a message below. Janie and Bob are happy to help, and we typically reply within one business day.
We typically ship all items quickly and with USPS Tracking Info. However, due to high-demand for some preparedness items, some items may be back-ordered or have SHIPPING DELAYS
We will notify you of such. Please note that events outside of our control can occasionally delay shipping times. This can be the result of:
· A holiday rush, especially around Thanksgiving, Black Friday/Cyber Monday and Christmas
· National crises such as economic downturns, political unrest, supply chain breaks, trucking/rail strikes, closed ports, shipping backlogs, etc.
· Regional disasters like hurricanes, snowstorms, earthquakes, and wildfires that drive up demand even as they obstruct regular delivery service.
· Supply Shortages in Manufacturing
SHIPPING RATES FOR THE 48 CONTIGUOUS UNITED STATES
When you shop with Discount Preparedness you get great low prices, a satisfaction guarantee, and FREE shipping rates. Thank you for getting prepared with Discount Preparedness.com
SHIPPING RATES AND TIMES FOR ALASKA, HAWAII, AND APOs
Free Priority Shipping
Deliveries are made through USPS. Standard shipping times are between three to four weeks under normal circumstances.
INTERNATIONAL DELIVERY
DiscountPreparedness.com does not ship internationally.
Read All Of Our Shipping Policies here
Any unopened, unused items sold on DiscountPreparedness.com can be returned within 30 days for a full refund. To qualify for a full refund:
· 30 days or fewer must have passed since the original purchase
· The customer must be able to show a receipt or proof of purchase
· Items must be shipped back in their original packaging and condition
· Customer must pay for costs of shipping (not refundable). Shipping costs may be deducted from return credit.
· Lion Energy Products will incur a 15% Restocking Fee
Please contact us for shipping address
All returns are processed and issued by DiscountPreparedness.com.
Do not ship returned items to the product manufacturer unless instructed to do so.
Please direct all questions about returns to
+1-435-669-2260 or customerservice@discountpreparedness.com.
We are eager to help!
Customer service office hours are Mon – Friday 9 am – 5 pm MDT
Read All Of Our Return Policies here
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