Frequently Asked Questions

Frequently Asked Questions

We have come up with a list of our most FAQS. If you do not see an answer to your question(s) below, get in contact with us! We would love to answer any additional questions you may have!

  • Shipping


    All orders are shipped via Priority Mail through the United States Postal Services with Tracking information that you will receive!

  • Utah Resident's

    Utah Resident's

    If you live in the Southern Utah area, you may be eligible to skip shipping, and have your products delivered!

  • Pay Later With Affirm

    Pay Later With Affirm

    We do not offer in-house financing, but we do have AFFIRM-PAY which allows you to order, receive your product now, and make payments!

  • Customer Service

    Customer Service

    Call or email us with any questions or concerns! (Monday - Saturday) (9:00am - 9:00pm) MDT our active response team will reply within 24 hours!

Frequently Asked Questions

Icon for delivery_box_1How Soon Will My Order Ship?

All orders typically ship within 24 hours, but with supply-chain issues, some products may take longer than usual. We will always communicate any information regarding products, and shipments directly!

If you have further questions, please refer to the contact form below! - The Discount Preparedness Team

Send us a message!

Icon for questionDo We Personally Use The Products We Carry?

YES! We actually love it when our customers call so we can answer your questions and make suggestions based on your inquiry.  Plus we love making new friends!

If you have further questions or concerns about the products we carry, Fill out the contact form below, and we will get them answered! - The Discount Preparedness Team

Send us a message!

Icon for couponHow Will I Know that I’m Getting The Best Price?

We will match or beat any of our competitor’s prices at time of purchase. (total price is factored with tax & shipping)  AND…we’ll give you better service along the way!

Fill out the contact form below with the product you're looking to inquire a better price for! We will get you our "Best Price" - The Discount Preparedness Team

Send us a message!

Icon for notificationStore Information

Monday - Saturday (9:00am - 9:00pm) MDT

Location - Utah

Established - Serving you since 1987

Store Number - 4539 | Other | Misc. Store Retailer

License -

Icon for verifiedHow Do We Handle Your Personal Information?

Your privacy is very important to us, and we keep your information encrypted through our servers. Your information is not shared!

Please refer to our privacy policy for more information. - The Discount Preparedness Team

Our Brigham Tea arrived right on time and our first pot was so delicious that we have kept a pot full on the wood stove ever since. It's quite economical too;  we made 4 infusions from the first handful. Thank you! Get more answers to your preparedness questions today!
  • It was great being able to speak with Janie directly.  She is so warm and friendly she could sell me snowballs in a snowstorm!5/5 Laura R.
  • Delightful staff, great products, quick, well-packaged, and quick shopping.  Highly recommended.5/5 V. Pratt
  • Customer service was outstanding!  So above and beyond!5/5 Kathy W.


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